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Account Manager

Experience -  

Required Experience 4 plus years

Prior experience ideally within a SaaS environment - closing experience preferred.

Excellent communications skills: email, phone and in-person

Prior experience of sales in international market

Job Role –

Work with customers to understand their unique goals and business processes as well as provide expert knowledge of our application to the customer; uncover roadblocks, and deliver strong account guidance.

Work on retention/renewal lifecycle including communication, negotiation, revisions to contract terms and conditions, obtaining signatures, identifying and recommending up-sell/cross-sell opportunities when appropriate

Achieve allocated sales revenue and growth targets on defined margins for assigned territory

Maintaining regular connect with customer and seeking feedback on a regular basis.

 Track and monitor account performance profitability, service increase/decrease, etc.

 Do Competitor and market trends analysis on a monthly basis.


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