Team Lead - Account Manager ( APAC Shift)
Overview:
We are seeking a dynamic Team Lead to drive revenue growth in the APAC region by leading a team of Account Managers and Account Executives. The ideal candidate will excel in building strong customer relationships, meeting revenue targets, and fostering collaboration across functions.
Key Responsibilities:
- Lead, mentor, and motivate a sales team to achieve revenue targets and KPIs.
- Develop and execute strategies to grow the client base and drive sales.
- Build strong relationships with key accounts and take end-to-end ownership of accounts.
- Collaborate with marketing, product, and finance teams to align sales efforts.
- Analyze market trends to identify growth opportunities and improve performance.
- Manage the sales pipeline, ensure accurate forecasting, and timely follow-ups on leads.
- Provide regular reports on team performance and revenue projections to senior management.
- Work closely with the Customer Success team to generate additional opportunities and meet revenue goals.
- Balance account renewal, growth, and churn reduction strategies.
- Be a player-coach, actively contributing while leading the team.
Qualifications:
- 5-8 years of experience in key account management.
- Proven experience leading sales teams and achieving targets.
- Strong communication and email writing skills.
- Strategic thinker with a proactive approach.
- Team player with excellent interpersonal skills.
Preferred:
- Experience with CRM systems (Salesforce preferred).
- Hands-on experience with analytical tools like Tableau.
- MBA is desirable but not required.
Education:
- Mandatory: Bachelor's degree.
- Desired: MBA.
What working at SMS Magic Offers?
At SMS Magic, people growth is parallel to company’s growth and our work culture supports our commitment to creating a world class CRM messaging company. Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients.
We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual.
Plus, we offer
- The freedom and flexibility to handle your role in a way that’s right for you
- Gain exposure to a dynamic and growing global business environment
- Exposure to innovative and cutting-edge technology and tools
- Scope to showcase one’s analytical capabilities and make high impact contributions to Business teams
- Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the “World’s best Messaging Partner” a reality.
About SMS Magic: Founded over 15 years, we’ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises.
Our commitment to every customer is, “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition”.
If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible. SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.
Read more about us at: www.sms-magic.com & beconversive.com