Senior Solution Engineer

Pune, Maharashtra, India
Full Time

Position Overview:

The Senior Solution Engineer at SMS Magic plays a crucial role in the sales cycle by demonstrating profound technical expertise. This position requires the ability to swiftly grasp intricate customer requirements and offer solutions and impromptu demonstrations to secure a technical victory during the sales process. The role entails consistently building a repertoire of assets to effectively cater to the needs of both enterprise and mid-market clients. Ideal candidates will possess experience in navigating complex scenarios involving telecom networks, enterprise software, and CRM integrations.

Reporting directly to the VP of Growth, the Senior Solution Engineer will actively contribute to driving new business through partner-related integrations. Beyond sales-related tasks, collaboration with third-party ISVs and the product team is essential for developing integrations and architectures conducive to seamless partnerships. Responsibilities also encompass thorough preparation for strategic proof of concepts with clients, showcasing the value proposition of combined solutions to partners, and delivering confident presentations to large audiences.

Key Responsibilities:

  • Demonstrate deep technical expertise throughout the sales cycle to secure favorable outcomes.
  • Understand and address complex customer requirements promptly and effectively.
  • Build and maintain a robust portfolio of assets tailored to diverse client needs.
  • Collaborate with the VP of Growth to drive new business through partner integrations.
  • Engage with 3rd party ISVs and the product team to develop necessary integrations and architectures.
  • Prepare for strategic proof of concepts with clients to showcase the value of proposed solutions.
  • Present confidently to large audiences, articulating the benefits of SMS Magic's offerings.

Qualifications & Skills:

  • Bachelor's and/or Master's degree in a business or technical field preferred.
  • Minimum of 10+ years of experience in a pre-sales or solution architect role.
  • Proficiency in understanding applications, SDKs, and APIs, with the ability to navigate SMS Magic's product set effectively.
  • Strong understanding of telecom networks, enterprise software, and CRM integrations.
  • Excellent communication and presentation skills, with the ability to engage diverse stakeholders.
  • Proven track record of driving successful sales outcomes through technical expertise and strategic collaboration.
  • Ability to adapt quickly to evolving business needs and industry trends.
  • Strong problem-solving skills with a keen attention to detail.
  • Collaborative mindset with a focus on fostering partnerships and driving mutual success.

This role offers an exciting opportunity to contribute to the growth and success of SMS Magic by leveraging technical acumen, strategic thinking, and effective collaboration to drive sales and build valuable partnerships in the Indian market.

Unlock Your Potential as a Strategic Leader at SMS-Magic! 

SMS-Magic, the industry-leading provider of CRM messaging solutions, is seeking senior candidates to join our team in key leadership roles. As a senior professional, you will have the opportunity to drive strategic excellence, demonstrate organizational leadership, and guide teams toward success.

Are you a skilled leader in the tech industry? Do you have program leadership skills that compliment your problem-solving skills? Are you ready to be part of a growth story and contribute to the success of a dynamic company?

Working at SMS-Magic

SMS-Magic is headquartered in Pune, India.  Founded in 2009, SMS-Magic employs over 150 employees.  In recent years our team has expanded globally with regional employees in Europe and a growing team in the United States. The work environment is dynamic and fast paced, which means you will have a lot of opportunity to try new things and grow.

We are looking for individuals who are driven, resourceful, and eager to take on challenges. At SMS-Magic, we value a go-getter attitude and the ability to collaborate effectively with talented individuals.

Join us and play a pivotal role in shaping the future of CRM messaging! 

Why Choose SMS-Magic?

  1. Strategic Excellence: At SMS-Magic, we empower our leaders to make strategic decisions that shape the direction of our company. As a senior-level leader, you will have the opportunity to showcase your expertise and drive the success of our organization.
  2. Organizational Leadership: Join a company that values strong leadership. As a senior leader at SMS-Magic, you will have the chance to lead and inspire teams, fostering a culture of collaboration, innovation, and high performance.
  3. Opportunities for Growth: We believe in the personal and professional development of our entire team. You will have access to ongoing learning opportunities and the chance to further enhance your skills and expertise.
  4. Cutting-Edge Technology: Immerse yourself in the latest advancements in CRM messaging. SMS-Magic offers you the opportunity to work with cutting-edge technologies, ensuring that you stay at the forefront of industry trends.
  5. Collaborative Environment: Join a team of talented professionals and collaborate with individuals from diverse backgrounds. Your ability to effectively lead by example will drive innovation and contribute to the overall success of our company.
  6. Work-Life Balance: We value the well-being of our employees. At SMS-Magic, we strive to create a work environment that promotes a healthy work-life balance, allowing you to excel in both your professional and personal life.
  7. We’re Already #1: SMS-Magic is a proven, global messaging platform provider for popular CRM platforms, with over 2500 customers across 190 countries. We need your experience, skills, and energy to continue our extraordinary growth momentum!

 Compensation & Benefits:

As a senior leader at SMS-Magic, you can expect a competitive compensation package that includes:

  • Attractive Salary: Enjoy a generous fixed compensation that recognizes your expertise and leadership.
  • Performance-Based Incentives: Your contributions and achievements will be rewarded through performance-based incentives, reflecting the value you bring to our organization.
  • Bonus Compensation: Standout performance may lead to additional bonuses through our reward process, recognizing your exceptional contributions.
  • Comprehensive Insurance Coverage: We provide group medical insurance for you, your spouse, and two children, along with personal accidental insurance.
  • Shift Allowance: Additional compensation is offered for specific shifts, ensuring that you are fairly rewarded for your commitment and dedication.

Join us at SMS-Magic and embark on an exciting career journey where you can unleash your potential, drive strategic excellence, and shape the future of CRM messaging.

 If you are a senior candidate ready to make a significant impact and meet the qualifications for one of our senior roles, we encourage you to contact us as soon as possible. Together, we can revolutionize the way businesses engage and communicate with their customers.

About SMS Magic:

Innovation is at the core of everything we do at SMS-Magic. As a forward-thinking global company, SMS-Magic continues to innovate and develop cutting-edge solutions that redefine how businesses digitally communicate with their customers.

We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises.

We empower our teams to explore new ideas, challenge the status quo, and contribute to cutting-edge solutions that fundamentally improve every aspect of consumer engagement. Joining SMS-Magic means being part of a dynamic organization that thrives on teamwork, innovation and where your contributions and energy make a real impact.

Read more about us at: 


Apply for this position

Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*