Qualifications

• Bachelor’s Degree in Computer Science, IT, or related field.
• Salesforce Developer & Admin Certification (Advanced Admin Certificate Preferred).

Technical Skills

• 5-10 years of Salesforce development experience with Sales & Service Clouds.
• Proficient in Apex, Visualforce, Lightning components, and advanced configurations.
• Strong analytical skills with a history of delivering innovative solutions.
• Expertise in Salesforce architecture, security principles, and compliance standards.
• Familiarity with HubSpot CRM is a plus.

Desired Skills

• Hands-on experience with API integrations and tools like Zapier.
• Proven ability to lead projects, mentor team members, and collaborate effectively.
• Strong communication skills to articulate technical concepts to non-technical stakeholders.
• Passion for learning and staying updated on Salesforce features and best practices.

Key Responsibilities

• Act as the Salesforce SME for Sales & Service Clouds.
• Implement automation and functionality with flows, custom objects, validations, Apex, and integrations.
• Design and develop integrations with platforms like HubSpot, Zoho Desk, and Insycle.
• Administer user accounts and ensure smooth data flow between systems.
• Collaborate with stakeholders to deliver technical designs and solutions.
• Document specifications, manage deployments, and provide training.
• Mentor team members and contribute to team growth and success.

What Working at SMS Magic Offers:

At SMS Magic, people growth goes hand-in-hand with the company’s growth, and our work culture supports our commitment to creating a world-class CRM messaging company. Our culture is built on high-performance teaming, where everyone can achieve their potential and contribute to building a better working environment for our people and clients.

We offer a sense of balance: we want our people to be active, healthy, and happy—not just in their jobs but also in their lives outside of work.

Our competitive compensation package rewards performance and recognizes the value you bring to our business. In addition, we ensure your time with us is a rewarding learning experience that helps you grow as an individual.

What we offer:

• The freedom and flexibility to handle your role in a way that’s right for you.
• Exposure to a dynamic and growing global business environment.
• Access to innovative and cutting-edge technology and tools.
• Opportunities to showcase your analytical capabilities and make a high-impact contribution to business teams.

Whenever you join and however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as an industry leader, we continually strive to be a great place to work. With a commitment to hiring and developing the most passionate people, we aim to make our ambition of being the “World’s Best Messaging Partner” a reality.

About SMS Magic:

Founded over 15 years ago, SMS Magic has become a trusted messaging leader for businesses worldwide. We work with global customers across various industries, including contact centers, financial services, higher education, retail, staffing, wellness, and more.

Our customers range from small and mid-sized businesses to large global enterprises. Our commitment to every customer is:
“We will deliver the most advanced, simple-to-use messaging platform available so you can focus on the personal touch that sets you apart from your competition.”

If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible. SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.

Read more about us at: www.sms-magic.com