Technical Product Manager

Job Title: Technical Product Manager - Analytics (SaaS)

Job Summary: We are looking for an experienced Technical Product Manager to lead the development of advanced analytics features in our SaaS product. This role involves collaborating with cross-functional teams to design, implement, and enhance analytics capabilities, with a focus on generative AI and cutting-edge analytics techniques.

Key Responsibilities:

• Define product vision and strategy for analytics features, aligned with company goals.
• Conduct market research on analytics and AI trends to identify innovation opportunities.
• Collaborate with engineering, data science, and UX teams to build analytics features.
• Gather user feedback to enhance product design and user experience.
• Use data-driven decision-making to prioritize feature development.
• Manage stakeholders, providing updates and gathering requirements.
• Develop product documentation and training materials.
• Lead agile development processes, including sprint planning and retrospectives.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Data Science, or related field (MBA is a plus).
• 3-5 years of experience in product management, with a focus on analytics or data-driven products (SaaS preferred).
• Strong knowledge of analytics tools, data visualization, and AI technologies (including generative AI).
• Proficient in data analysis, with experience using tools like Tableau, Power BI, and SQL.
• Excellent communication skills and ability to manage multiple projects in a fast-paced environment.

What working at SMS Magic Offers?



At SMS Magic, people growth is parallel to company’s growth and our work culture supports our commitment to creating a world class CRM messaging company.  Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients.

We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual.
Plus, we offer


• The freedom and flexibility to handle your role in a way that’s right for you
• Gain exposure to a dynamic and growing global business environment
• Exposure to innovative and cutting-edge technology and tools
• Scope to showcase one’s analytical capabilities and make high impact contributions to Business teams
• Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the “World’s best Messaging Partner” a reality.

  
  About SMS Magic: Founded over 15 years, we’ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises.Our commitment to every customer is, “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition”.If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible.
SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.
  
  Read mode about us at: www.sms-magic.com