Screen Magic Mobile Media Pvt. Ltd.

QA Manager

Pune, Maharashtra, India - Full Time

 

QA Manager
Location: Pune

Founded over 15 years ago, we are a trusted messaging leader for businesses around the globe. We work with customers from small, mid-size businesses to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our commitment to every customer is: “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.

Read more about us at: www.sms-magic.com
Company Overview: Watch here

Job Summary:

We are seeking a highly skilled and results-driven QA Manager with a solid background in Manual Testing, API Testing, Automation, and DevOps, along with exposure to Non-Functional Testing (Performance & Security). The ideal candidate has strong team management experience, excels under pressure, and can effectively lead QA efforts across multiple concurrent projects in a fast-paced environment.
 

Key Responsibilities:

  • Strategize and drive the QA roadmap aligned with business goals and product delivery timelines.
  • Lead a cross-functional QA team (manual, automation, DevOps, performance) and manage their day-to-day deliverables.
  • Design, implement, and enforce standard QA processes, templates, and tools across teams to ensure high-quality software delivery.
  • Own and manage all test phases: unit testing, integration testing, system testing, regression, UAT, and post-deployment validation.
  • Collaborate with product, development, and support teams to analyze requirements, define acceptance criteria, and ensure testability.
  • Conduct risk-based testing to prioritize critical areas during tight delivery windows.
  • Drive automated testing initiatives (UI, API, regression) and ensure continuous improvement in test coverage.
  • Partner with DevOps for CI/CD pipeline integration, infrastructure readiness, and shift-left testing.
  • Manage performance benchmarking, load/stress testing, and security validations using industry tools and practices.
  • Handle resource planning, hiring, mentoring, and performance reviews for the QA team.
    Prepare and present QA dashboards, test metrics, and release readiness reports to leadership.
  • Ensure defect prevention through root cause analysis and retrospectives.
 

Required Qualifications:

  • 11+ years of total QA experience, with 2+ years in a leadership or managerial role and 5+ experience in automation
  • Strong experience with manual testing, API testing, and test automation frameworks (e.g., Selenium, Cypress).
  • Hands-on exposure to DevOps tools and CI/CD environments.
  • Experience in non-functional testing such as performance and basic security validations.
  • Proven ability to lead teams and manage QA for multiple parallel projects.
  • Excellent problem-solving, communication, and team collaboration skills.
  • Comfortable working under pressure and meeting tight deadlines.
 

Preferred Qualifications:

  • Experience in Agile/Scrum methodologies.
  • ISTQB or other relevant certifications.
  • Familiarity with cloud platforms like AWS or Azure.
  • Basic scripting knowledge (Python, Bash, etc.) for automation and tool integration. 
Apply: QA Manager
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